What do you need help with?
Account & Registration
Creating a new account, verification & login issues
12 GuidesDeposit & Withdraw
Guide for Mobile Pay, Nagad, Rocket and bank transfers
15 GuidesBonuses & Promotions
Welcome Bonuses, Free Bets & Reload Offers
8 GuidesBetting & Sports
Placing bets, understanding odds & live betting guide
10 GuidesCasino Games
Slots, Live Dealer, Roulette & Table Games Support
9 GuidesMobile App
App Download, Installation & Technical Issues
7 GuidesSecurity & Privacy
Password change, 2FA & account security
6 GuidesResponsible Gaming
Limit Setting, Self-Exclusion & Support Resources
5 Guides
Account Registration & Verification
Pinup AppOpening an account takes just a few minutes. The whole process can be done on your mobile — no paperwork, no hassle. All you need is an active mobile number and to be 18 years of age or older.
Verifying your account after registration increases your withdrawal limit and gives you access to exclusive bonus offers. Verification usually requires uploading a photo of your national ID or passport — the process takes 1–2 business days.
Keep in mind: Each person may only open one account. If multiple accounts are found, all of them may be closed and any balance may be forfeited.
Open an Account Step by Step
Go to the registration page
Open the Pinup App registration page. You'll find options to sign up with your mobile number or email address.
Fill in your details
Enter your name, date of birth, mobile number and password. Make sure all details are accurate — you'll need them for verification later.
Verify your OTP
You'll receive an OTP on your mobile. Enter it to complete number verification.
Make Your First Deposit
After opening your account, make your first deposit via Mobile Pay or Nagad and claim your welcome bonus.
Complete Verification
Upload your NID or passport from your profile settings. Your account will be fully verified within 1–2 days.
Deposit & Withdrawal — Complete Guide
Pinup AppPayment methods are tailored for users in Bangladesh. Mobile Pay, Nagad, and Rocket are all supported, along with direct bank transfer.
How to Make a Deposit
- Log in and go to the "Wallet" or "Deposit" option
- Choose your preferred payment method (Mobile Pay / Nagad / Rocket)
- Enter the amount — minimum deposit is just ৳300
- Send payment to the provided number and save the Transaction ID
- Enter the Transaction ID in the form — your balance is usually updated within 5–15 minutes.
- If there's an issue, contact us via live chat with your Transaction ID and screenshot
Withdrawal Rules
- Your account must be verified first
- Select the amount and method from the "Withdraw" option
- Enter the mobile wallet number registered in your name
- Minimum withdrawal ৳500, maximum daily withdrawal ৳50,000
- Funds typically arrive within 15 minutes to 2 hours
- You won't be able to withdraw until the bonus wagering is complete — always read the bonus terms first
Important: Only deposit from a mobile wallet registered in your name, and withdraw to that same number. Using a third-party number may cause your transaction to be held.
Bonuses & Promotions — How to Claim and Use Them
Many users get confused about bonuses simply because the terms aren't read carefully enough. Pinup AppThe bonus system is actually straightforward — just a few things to keep in mind.
A welcome bonus is awarded on your first deposit — typically up to 100% of the deposit amount. It doesn't go directly into your main balance; instead, it sits in your "bonus balance". Once you've placed a specified amount in bets (the wagering requirement), it converts to real money.
Free bets work a little differently — if you win with a free bet, you receive only the profit, not the original stake. They're still worth using, since you get a chance to win without risking your own money.
Welcome Bonus
100% match bonus on your first deposit. Minimum deposit ৳500. 5x wagering requirement.
Reload Bonus
Special reload offers on deposits every week — for regular players.
Cashback Offers
Get up to 10% cashback on weekly losses. Applied automatically.
Loyalty Points
Earn points on every bet. Redeem them for cash or free bets.
Everything You Want to Know About Bonuses
Technical issues — fix them yourself
Most technical issues can actually be resolved on your own. Pinup App Here are the most common issues users run into and their quick fixes.
Page not loading
- Clear your browser cache and cookies
- Try a different browser or use incognito mode
- Try switching between mobile data and WiFi
- Uninstall the app and reinstall it
I can't log in
- Use the "Forgot Password" option
- Check that your mobile number or email is entered correctly
- Check that Caps Lock is turned off
- If there's an issue, contact live chat with your number
App Won't Install
- Enable "Unknown Sources" or "Install Unknown Apps" on Android
- Make sure your phone has enough storage (at least 100MB free)
- Download the APK directly from the website
- iOS users: install via the Safari browser
Balance not updating
- Wait 15 minutes after payment
- Get Your Transaction ID
- Take a screenshot of your payment
- Provide the Transaction ID and a screenshot in Live Chat — resolved within 30 minutes
Contact Us Directly
If you can't find a solution yourself, our support team is always ready. Reach out whichever way works best for you.
Live Chat
The fastest way to get a response. An agent connects in under 2 minutes on average. Support is available in Bangla.
Online NowEmail Support
For complex matters or document submissions, send us an email. You'll usually get a response within 2–4 hours.
support@pinupapp.betHelp Articles
50+ detailed guides and tutorials with step-by-step instructions, images, and videos.
Search aboveFrequently Asked Questions
Play Responsibly
Pinup App We believe betting should be fun, not stressful. Our platform includes tools to help you stay in control of your play.
Deposit Limit Set it as daily, weekly, or monthly. Once set, it cannot be changed for at least 24 hours.
Take a break You can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Need help?
If you have any concerns about your betting habits, talk to us or read our responsible gaming guide.
Learn more